Canon / Color imageCLASS

Canon Color imageCLASS MF656Cdw
has a paper jam.

Canon Color imageCLASS MF656Cdw has a paper jam? A paper-jam warning can remain after the torn sheet is gone. Remove paper in the feed direction and clear the sensor path without forcing the rollers. On this laser model, check Canon PRINT Business, toner and drum seating, ADF feeding, and Ethernet discovery first.

5–15 minLow-risk first stepsNo signuplaser
First pass

Try these in order.

Stop as soon as the printer behaves. Each step removes one likely cause without changing settings you may need later.

What this looks like
  • The Paper or Jam light is on and jobs stop
  • Paper enters crooked or stops partway through
  • The printer makes a grinding or clicking sound while feeding
  • Canon Color imageCLASS MF656Cdw behavior points back to Canon PRINT Business, toner and drum seating, ADF feeding, and Ethernet discovery.
  1. 01

    Turn it off and open the covers

    Power down, unplug, and open the front and rear covers. Check the toner path, the rear output, and the manual feed slot with a flashlight. On the Canon Color imageCLASS MF656Cdw, use Canon PRINT Business for this check.

    Expected result: You can see and reach the jammed paper or fragment.

  2. 02

    Pull paper in the feed direction

    Grip both sides of the sheet and pull slowly toward the output path. Avoid yanking backward against the rollers.

    Expected result: The sheet comes out in one piece without tearing.

  3. 03

    Reload a small, flat stack

    Use fresh paper, keep the stack below the fill line, and set the side guides so they touch the paper without bending it.

    Expected result: A single test page feeds straight without jamming.

Shortcut decision tree

Match your symptom, jump to the right fix.

If: A torn fragment is stuck inside

Then: Remove it carefully in the feed direction, then check for a second fragment near the fuser.

If: The warning persists after the paper is gone

Then: A sensor is still blocked or a cover is not fully closed. Recheck and power-cycle once.

If: It jams only with a full stack

Then: The paper is curled or damp, or the tray is overfilled. Use fresh paper below the fill line.

Why this happens

Usually one of these.

  • Canon PRINT Business, toner and drum seating, ADF feeding, and Ethernet discovery is the model-specific checkpoint to verify first.
  • A small piece of torn paper is blocking a sensor or the fuser path.
  • The paper stack is curled, damp, mixed-size, or over the tray limit.
  • The paper guides are loose and the sheet enters at an angle.
Still not fixed?

Move to the deeper fix.

01

Reset the jam sensor

With the printer unplugged for 60 seconds, check the paper path and fuser area for fragments, and confirm every cover is fully closed.

Expected result: The jam warning clears after power is restored.

02

Test with one sheet

Feed one sheet from the tray. If one sheet works but a stack jams, the tray or paper condition is the likely cause. Use the official Canon support page for the exact Canon Color imageCLASS MF656Cdw package before changing firmware or resetting the device.

Expected result: One sheet prints; a full stack may still jam if paper is damp or curled.

Proceed with care
  • Do not reach into the fuser area right after printing; the fuser stays hot and can burn skin.
  • Never yank paper backward; it can tear the sheet and damage the feed rollers.
Common questions

Before you reset everything.

Why does the jam light stay on after I remove the paper?

A small fragment, open cover, or unreset sensor can keep the warning active even after the main sheet is removed. On this model, start with Canon PRINT Business and the official support instructions.

Can I open the fuser cover to clear a jam?

Only after the printer has cooled and is unplugged. The fuser is hot and paper near it must be pulled gently in the feed direction.

Does damp paper cause jams in a laser printer?

Yes. Damp or curled paper sticks together and feeds crooked. Use a fresh, dry ream.

This model at a glance

Canon Color imageCLASS MF656Cdw facts that change the fix.

Connectivity and operating systems

Connection
Wi-Fi · Ethernet · USB
Official references

Use the exact model guide.

These links point to the manufacturer resources for this model. Use the manual for panel symbols and the driver page for software or operating-system issues.